1) We ship all orders from our logistic partner RATI LOGISTICS PVT. LTD.
2) Mangoes are perishable fruit so, we do not stock in quantity.
3) We Ship all orders Monday, Tuesday, Wednesday & Thursday on every week.
4) When you order placed for any grades Ratnagiri Alphonso Mangoes depending on its availability, we ship your order 5-7 working days on every week.
5) Pre-orders would be ship in that specific period depending on availability.
6) Product will be delivered at customer shipping address which is provided at the time of placing order.
7) Weekly Pre-orders customers can change their address by confirming email with orders details.
8) Customers can track order by using courier tracking id on our logistic partner website.
9) If you got any mangoes in damage condition due to courier company handling, just take a picture of that mangoes and email us with fully details like order no. parcel received date etc within 2 days after delivery. We take a decision and refund or replace after review from us.
10) If you got your parcel delay or after 10 days from the dispatched date mention on courier receipt, and mangoes are in bad condition just take a picture and email us with further details. We arrange replacement for that order as per product availability.